Community Services

Community Services encompasses several programs that assist low-income families in the Southwest Tennessee area.

Low Income Home Energy Assistance Program (LIHEAP)

The LIHEAP Program offers assistance with utility bills to eligible families. The applicant's total household income must be within l50% of the Federal Poverty Guidelines. lf approved for assistance, a one-time payment is made to the designated utility account. Assistance may only be provided once during the fiscal year. This program is funded through the Tennessee Department of Human Services. There are two components of the program: Regular and Crisis Assistance. Regular Applications are accepted year round. Applicants are notified of their eligibility status within 90 days. If funds are not available, applicants may be placed on a waiting list and assistance may be provided at a later date. Crisis Assistance is available to families in danger of disconnection of utilities and service is provided in a fast track manner. Interested households should contact their local Community Service Center for more information or to complete an application or click the links below to download an application.

LIHEAP Application Instructions (PDF format)

LIHEAP Application (PDF format)

Weatherization Assistance Program

This program assists low-income households in their efforts to reduce energy costs and upgrade livability standards by installing weatherization measures to their home. This is available to homeowners and renters. The program is open for enrollment all year, with applicants being awarded points which determine their place on our waiting list in each county. Applicants must have a household income below 200% of the Federal Poverty Guidelines. This program is funded by the Department of Energy through the Tennessee Department of Human Services.

Weatherization Assistance Instruction/Application (PDF format)

Weatherization Contractor Application (PDF format)

USDA Commodities

Southwest HRA Commodity Program is responsible for receiving, storing and distributing USDA Commodity Food to eligible families. Commodities are distributed in each county 3 times per year. Interested applicants should contact their local Community Service Center.

Homeless Assistance Program

Provides assistance to homeless families in the City of Jackson. We operate a shelter facility with two houses used for temporary shelter, plus two off-site houses used for transitional housing. Supportive and essential services are provided including referrals, budget counseling and employment assistance. Homeless prevention services are also available to families in danger of eviction, including assistance with rent. Applicants should contact the Homeless Shelter Office at 731-427-2147 for more information. Funding is provided by an Emergency Shelter Grant and Community Development Block Grant through the City of Jackson.