Learn more about SWHRA

Rural Public Transportation

Southwest Human Resource Agency’s Rural Public Transportation system is designed to benefit the entire community including elderly, preschoolers, dialysis patients, and disabled. Vital transportation services are provided to the rural areas of Southwest Tennessee, linking these residents to doctors, grocery stores, employment, senior citizen centers, and recreation. Medical trips are provided to Memphis, Jackson, and Nashville.

Senior Citizen Center Routes: $1.00 per trip/per passenger ($0.50 one way), $0.25 each additional scheduled stop made during the same trip.
Local Daily Routes: $6.00 per trip/per passenger within the same county of residence ($3.00 one-way).
$10.00 per trip/per passenger to travel out of the county of residence, but still in our 8-county service area ($5.00 one way)
Trip to Other Cities
Outside of our Service Area,
But in the West Tennessee Region
$20.00 per passenger round trip ($10.00 one way)

TennCare Transportation

TennCare Transportation is approved by the TennCare Bureau.  This agency must provide referrals to SWHRA Transportation prior to service.  TennCare pays for trips to the doctor, drug store, and other medical services.  All transportation stops must be approved and documented on the manifest sent by TennCare.  If a TennCare Passenger needs transportation to other destinations not approved by the TennCare Transportation Agency, the passenger must pay the trip fare.

To schedule TennCare Transportation, you must contact your provider at one of the following:

TLC 1-888-385-4969
Unison (Better Health)  1-866-405-0238
Any other TennCare
Provider including behavioral
1-800-286-7204

Please have the following information ready when you call TennCare:  full name, social security number, date of birth, home address, and phone number of the person needing transportation.  Also, the name, address, and telephone number of the physician, and the time and date of the appointment.

Contact Your Local Transportation Office

Chester County  (731) 989-7230   Doris Arnold, Manager
Decatur County  (731) 989-7230 Genita Huskey, Coordinator  
Hardeman County   (731) 658-7102       Mary Williams, Manager
Hardin County     (731) 926-2691 Kim Williams, Coordinator
Haywood County (731) 772-5431    Mattie Taylor, Manager
Henderson County (731) 968-5856 Bobbie Williams, Manager
Madison County (731) 427-1233 Peggy Poindexter, Manager
McNairy County (731) 645-5987   Pat Young, Manager

More Information

Call our office today at 1-800-372-6013 to find out more.

Where to call?

What does it cost?

Cost under TennCare?

Helpful Links

Tennessee Department of Transportation

U.S. Department of Transportation

Need More Help

Need Childcare?

Are you Disabled?

How does SWHRA help Seniors?

 


All trips and stops must be scheduled with your county transportation office at least 48 hours PRIOR to the day of your trip.