Latest News
- SWHRA’s website is best viewable with Mozilla Firefox 3.6. Click here to download now.
- Clients thankful for SWHRA's Pharmaceutical Assistance Program
- SWHRA operates SFSP for fifth consecutive year
- Selmer Head Start is visited by a special storyteller
- SWHRA Policy Council members and staff attend public transportation conference
- Seniors test skills at job conference
- Seven ways to maintain well-being in the workplace
Upcoming Events
September 7th - 10th
TAHRA Annual Conference
Glenstone Lodge – Gatlinburg, TN
9:00 am - 4:30 pm
September 13th
SWHRA Program Directors Meeting
Sam Dawson Building – Henderson, TN
9:00 am
September 16th
New County Mayor Orientation
Sam Dawson Building – Henderson, TN
10:00 am
October 27th - 29
SWHRA Transportation CPR Training
Sam Dawson Building – Henderson, TN
9:00 am - 3:30 pm
October 12th
Senior Services Advisory Council Meeting
Sam Dawson Building – Henderson, TN
10:00 am
October 21st
SWHRA Annual Meeting
Doubletree Hotel –
Jackson, TN
6:00 pm
More Information
Call our office today at 1-800-372-6013 to find out more.
Helpful Links
Tennessee Department of Transportation
U.S. Department of Transportation
Need More Help
All trips and stops must be scheduled with your county transportation office at least 48 hours PRIOR to the day of your trip. As a state agency, Southwest HRA is required to be ADA compliant. Furthermore, ADA compliance is required as a condition for federal funding and TennCare. We are committed to ADA standards, including the transport of passengers with oxygen tanks, allowing the boarding service of animals in-training, and fares for passenger and their personal care attendant. Southwest HRA has lift service available to those needing the service.
Rural Public Transportation
The Rural Public Transportation system is designed to benefit the entire community including elderly, preschoolers, dialysis patients, and disabled. Vital transportation services are provided to the rural areas of Southwest Tennessee, linking these residents to doctors, grocery stores, employment, senior citizen centers, and recreation. Medical trips are provided to Memphis, Jackson, and Nashville.
TennCare Transportation
TennCare Transportation is approved by the TennCare Bureau. This agency must provide referrals to SWHRA Transportation prior to service. TennCare pays for trips to the doctor, drug store, and other medical services. All transportation stops must be approved and documented on the manifest sent by TennCare. If a TennCare Passenger needs transportation to other destinations not approved by the TennCare Transportation Agency, the passenger must pay the trip fare.
To schedule TennCare Transportation, you must contact your provider at one of the following:
| BlueCare | 1-866-473-7564 |
| TNCare Select | 1-866-473-7565 |
| AmeriChoice | 1-866-405-0238 |
Please have the following information ready when you call TennCare: full name, social security number, date of birth, home address, and phone number of the person needing transportation. Also, the name, address, and telephone number of the physician, and the time and date of the appointment.
To Schedule a Trip
ALL trips and stops must be scheduled at least 48 hours PRIOR to the day of your trip, by calling: 1-800-372-6013 or 731-989-0267.
Please have the following information available when call:
- Your name
- Date of birth
- Phone number where you can be reached
- The date and time of your trip
- Name and address of your destination